Privacy Policy

Last updated: January 21, 2026

Sonic Ignite ("we", "us", "our") operates the website https://sonicignite.com (the "Site") and the online store offering premium wireless earbuds, smartwatches, power banks, cooling fans, and other tech accessories (collectively, the "Services").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, store, retain, and protect your personal information when you visit our Site, make a purchase, create an account, subscribe to newsletters, or otherwise interact with our Services.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Services.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

We may collect, but are not limited to:

  • Identity & Contact Data: full name, email address, postal address, phone number, billing/shipping address.
  • Transaction & Payment Data: purchase history, payment method details (handled securely by third-party processors; we do not store full card numbers).
  • Technical & Usage Data: IP address, browser type/version, device information, operating system, time zone, referring/exit pages, clickstream behavior, pages viewed, time/date of visits.
  • Marketing & Communications Data: your preferences for receiving marketing from us and our third parties, subscription status.
  • Location Data: approximate geographic location derived from IP address or (with consent) precise device location.

Cookies and Tracking Technologies

We use cookies, beacons, pixels, tags, and similar technologies to collect usage data and improve user experience. For details, see our Cookie Policy [link if separate] or the cookie banner on our Site. You can manage preferences via your browser settings or our consent tool.

2. How We Collect Information

We collect information:

  • Directly from you (when you register, place an order, contact us, subscribe, fill forms, or correspond).
  • Automatically as you navigate the Site (via cookies, server logs, analytics tools).
  • From third parties (payment processors, shipping carriers, fraud prevention services, advertising partners, social media if you log in via them).

3. How We Use Your Information

We use the collected data for:

  • Processing and fulfilling orders, deliveries, and returns.
  • Managing your account and providing customer support.
  • Sending order confirmations, shipping updates, and transactional emails.
  • Improving our Site, products, and Services (analytics, testing, research).
  • Personalizing your experience and recommendations.
  • Sending marketing communications (only with your consent where required).
  • Preventing fraud, security incidents, and enforcing our terms.
  • Complying with legal obligations, resolving disputes, and protecting rights.

4. Legal Basis for Processing (GDPR – EU/EEA/UK visitors)

Where GDPR applies, we rely on:

  • Contract — to fulfill purchases and provide Services.
  • Legitimate interests — fraud prevention, Site improvement, direct marketing (with opt-out).
  • Consent — for non-essential cookies, marketing emails, certain analytics.
  • Legal obligation — tax, accounting, or regulatory requirements.

You can withdraw consent at any time without affecting prior lawful processing.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers (hosting, payment processors like Stripe/PayPal, shipping companies, email services, analytics like Google Analytics).
  • Business partners (only with consent where required).
  • In case of merger, acquisition, or asset sale.
  • To comply with law, respond to legal requests, protect safety/rights.

6. International Data Transfers

We are based in Spain/EU. Data may be transferred to and processed in countries outside your jurisdiction (including Canada, USA, etc.) by us or our providers.

For EU/EEA/UK residents: We use appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions) to ensure protection. Contact us for more details.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined, or to meet legal/tax/accounting obligations (typically 6–10 years for purchase records in many jurisdictions). After that, data is deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access, correction, or deletion of your data.
  • Restriction of processing or objection (including to direct marketing).
  • Data portability.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority (e.g., AEPD in Spain for EU residents).

9. Data Security

We implement reasonable technical and organizational measures (encryption, access controls, firewalls) to protect your data. However, no method is 100% secure.

10. Children's Privacy

Our Services are not directed to children under 16 (or 13 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we will delete it. Contact us if you believe we have such data.

11. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with an updated "Last updated" date. Significant changes may include notice via email or Site banner.

Thank you for trusting Sonic Ignite with your information.